
Case study for Rack Repairs – ID Logistics
Case study – ID Logistics Rack Repairs – ID Logistics We received two orders almost in the same time from ID Logitics and from FM Logistics. So, we consider them our first customers fairly. But we started working with ID Logitics first because of some calendar requirements from their side. ID Logistics – one of the key player on Romanian market and well known in other countries worldwide. The task was to repair 50 uprights on the customer choice. The idea was to see how long it would take and what pitfalls we might encounter. Of course our customer selected the 50 most difficult repairs… In spite of the fact that our team was well trained in Europe and truly prepared, for the first two important orders (ID Logistics and FM Logistics) ROS Romania Rack Repair System invited a very experienced trainer and specialist from Germany – Volker Laging, the legend in ROS rack repair world. The job started on the 4th of February and it took 5 full working days to accomplish the task of 50 upright repairs. Our valued customer ID Logistics was very satisfied with our speed, efficiency and the most important with the quality of our