Frequently Asked Questions

ROS Romania Rack Repair System and DEKRA certify that, using the patented ROS method in accordance with SR EN 15635, a maximum of two repairs can be performed at the exact same location on each rack support. Independent tests of the ROS repair method indicate that a rack support could be repaired up to five times before any material weaknesses emerge. DEKRA’s comprehensive method for inspecting, classifying, and repairing damages incorporates a safety factor of 150%, ensuring enhanced reliability and safety.

Yes, the affected rack sections can remain loaded if the damage is classified as orange or green. However, if the damage is classified as red, the rack must be cleared and locked out immediately according to SR EN 15635. This ensures that you always meet your health, safety, and user responsibilities in accordance with the SR EN 15635 standard.

The ROS Shelf Repair System restores damaged shelf supports to their original shape and strength by using controlled hydraulic pressure and precision tools made from extremely high-strength steel. For a more detailed technical explanation, please contact us.

Absolutely! Our repair process has been independently tested by many leading institutes worldwide. One of these is the same testing institute used by all european rack manufacturers to verify their own static calculations and ensure compliance with various EN standards. Additionally, the ROS repair method has been officially certified by DEKRA, Europe’s largest product testing, research, and certification body, to meet the European standard: EN 15635 – Application and Maintenance of Storage Equipment.

The ROS organization operates globally and performs approximately 150,000 repairs to supports and braces annually. Such a large and successful network would not be possible without demonstrated competence and adherence to national safety standards.

The duration of a support repair using our patented method depends on the degree of damage. Normally between 15 and 20 supports can be repaired per day.

ROS typically starts work within one to two weeks after receiving an order. Due to a significant rise in demand, more technicians from DEKRA and ROS have been trained to ensure we continue to meet this one to two-week lead time for our customers. We guarantee this standard for the future as well.

With our certified repair method, all cold-rolled rack profiles can be restored to their original condition, unless they are completely enclosed.

No, there is no minimum order quantity.

DEKRA is the largest product testing, research, and certification organization in Europe, specializing in safety, environment, and health. The expert organization has more than 46,000 employees in more than 60 countries on 5 continents. DEKRA’s international expansion began in 1988 with market entries in France and Italy. Since then, the company has further strengthened its global position through strategic acquisitions, with locations in countries such as China, the USA, South Africa, and New Zealand. In 2017, DEKRA achieved its 14th consecutive year of growth: group revenue increased by 8.0% to over €3.1 billion. The workforce expanded by 4,700 employees to over 44,000. Currently, DEKRA is the fourth-largest expert organization worldwide in the TIC industry (testing, inspection, certification).

For more information about DEKRA, please visit http://www.dekra.com/de/home

All supports and braces repaired by ROS are marked with a durable label indicating the repair. The repair log records and stores the details of the repaired supports and braces along with their positions. This log is saved in our database and also sent electronically to our customers. Thus, there is not only a visual indication of the repaired supports but also electronic records, which ensure that no support is repaired more than twice (the maximum number of repairs allowed for a rack support according to our SR EN 15635 certification).

 The SR EN 15635 standard mandates that a visual inspection of your racking system should be carried out weekly by the person responsible for the safety of storage systems. Additionally, an independent inspection by an external expert should be conducted at least once a year.

Yes, we offer rack inspections carried out by independent rack inspectors!

Given that ROS Romania Rack Repair System now offers a much more convenient and cost-effective solution, it is understandable that rack manufacturers might be concerned from a commercial and competitive standpoint.

When making your decision, consider the following key points:

• Our repair method is certified by DEKRA, Europe’s largest certification body.
• It complies with the European standard SR EN 15635.
• It is significantly more cost-effective. Using the ROS method can save up to 80% compared to replacing supports!
• The repair is much faster than replacement, and our delivery times are much shorter.
• The repair process is more environmentally friendly and causes considerably less disruption to your warehouse operations.

These are many compelling reasons to consider testing the ROS repair method for your next damage. Let us show you the benefits!

There isn’t one!